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This article assumes you are logged into the Manager Portal as an Office Manager or Site Manager.
If you do not know your login name or password, please click here or contact CallHarbor Support.
What is Inventory?
Inventory holds your phone system's phone numbers, SMS numbers, phone hardware, and fax accounts. Changes that need to be made to phone and SMS numbers, phones, or fax accounts can be made here.
Access Inventory
1. Select Inventory
2. By default, Inventory opens to the Phone Numbers sub-tab
Phone Numbers
All phone numbers associated with your phone system will be listed in this tab. The treatment and destination set determine how the call will be routed when the phone number is called.
To learn about managing your phone numbers, please click here.
SMS Numbers
All SMS numbers associated with your phone system will be listed in this tab. The treatment and destination set determine where the text will be routed when SMS is received. The user associated with the SMS number will also be able to send SMS using the SMS number.
To learn about managing your SMS numbers, please click here.
Phone Hardware
All phone hardware associated with your phone system will be listed in this tab. The MAC address is a unique identifier of the phone. The model is the type of phone. The Line is the extension assigned to the phone.
Mobile Apps, Web Softphone, and Manually Provisioned devices will not appear in this tab. Manually provisioned devices are devices that are registered to the system, but a MAC address is not associated in the portal.
To learn about managing your phone hardware, please click here.
