Editing your business hours:

This section of the article assumes that you are already signed into the CallHarbor portal with office manager privileges. If you do not have a login to CallHarbor or you do not have the correct privileges please reach out to CallHarbor support.

• Start off by clicking on the Time Frames button from within the main menu of your CallHarbor phone system. This will take you to the Time Frames screen where we will be able to manage your business hours.

• Once you have entered into the timeframes page you will see a list of all time frames that are on your phone system. You may click on either the name of the time frame, or the pencil icon on the right hand side to edit each time frames settings.

Note that generally we configure any business hours from your initial setup if you do not have a Business Hours time-frame please reach out to us to have us complete the initial setup. Creating a business hours time-frame alone will not cause this feature to operate as intended.

• Once you are inside of the business hours time-frame you may adjust the settings to your desired business hours by adding the start and stop times. Turning on and off days of the week. As well as splitting your time-frame into two (great for a lunch break that occurs daily).

1. Do not adjust this setting. This will cause your business hours to no longer take effect daily. You may adjust to Always however if you are switching to a 24/7 work schedule.
2. This is where you may turn on and off days of the week. Now open on Saturday? Just click Saturday and adjust your hours.
3. This is where you enter the beginning and ending times for each day.
4. Selecting 'Copy to All' will copy the hours to all days of the week.
5. This is where you may split your day into two sets of time. This is great for breaks in the middle of the day where phone calls should be directed to an after-hours message.
6. Do not adjust this setting. It will cause your business hours to not be in effect for every week.
7. This is where you may save or cancel your changes. Once saved changes take effect immediately.