How do I add a user?

Adding a new user to callharbor will affect your CallHarbor bill. New Users can be added by contacting CallHarbor Support, including:

• Your Name
• Your Company Name
• The New User(s) Name
• The New User(s) extension number
• The phone the new user(s) will be using:
  • If using an existing phone, please provide the MAC address
  • If ordering a new phone, please include the type of phone (desk phone or cordless)
• Should the new user(s) be a part of any existing call queues, auto attendants, or direct phone numbers?

The request to add new users must come from an authorized contact or office manager extension.

How do I delete a user?

Deleting a user from callharbor will affect your CallHarbor bill. Users can be removed by contacting CallHarbor Support, including:

• Your Name
• Your Company Name
• Reason for subtraction
• List of equipment to be returned
• List of users with extension numbers you would like removed
• The date you would like the changes to take place
  • If you are under contract, a 60-day notice is required. For month-to-month, a 30-day notice is required.

The request to remove users must come from an authorized contact or office manager extension.