There was a problem loading the comments.

How do I send and view SMS in the portal?

Support Portal  »  Knowledgebase  »  Viewing Article

  Print
This article assumes that you are already signed into the CallHarbor portal, as well as a SMS number setup. If you do not have a login to CallHarbor or an SMS number please reach out to CallHarbor support.

To send an SMS

First, select the Messages icon; Second, select the Chat and SMS tab.
Third, Click the New Conversation button and the New Conversation popup will appear.
1fa33fa8538f0d3648dc239f0e8adebb93fe3cb958fbcfe09a96f203b193ba66094ef4961814f1e0?t=fab375dd42ed347c204b422d18f6ded2
Forth, enter the number or contact name you would like to send the SMS message to and click the dropdown (In Blue).
6f0267f32ec55bca58a3a3c28febd9149025c35f9a79cc5ff78de0fd15eb5cd62c324f5546976a9b?t=72ba9f2c1930e32964a3057474480c1e
The popup will change to the conversation for that number, from here have the following options.
1.) Call the number. (It will ring one of your registered CallHarbor Phones)
2.) Settings button to access 3 and 4.
3.) Turn off notifications for the conversation.
4.) Delete the conversation.
5.) See what number you are sending from, or change your CID if you have multiple SMS DIDs.
6.) Type your message and send it with the Enter key.
f1506f553f038343eceaecc698b9f2c5ccc6fa6d69e35f871bd723049931277dd5195939698bbad8?t=f3ce45fd1de3312201f6efd3c2356f41

To View and Respond to SMS

To view the conversation, click on the conversation you would like to view. (Shown below as 1)
To respond to a message, click the reply button. (Shown below as 2)
21169e8c686dbe733c39761a9ad7be6ffb03ff72ace194240e92fd82a55125cb9133aeea026687ee?t=d9cf2bc7c3fb6dc06c38c9cec21b475b
After Clicking on the conversation you would like to view, you can see the full message history.
89f964efb2a26e9b19005af7029cc2e2eb7645a3a0bd7e60d4fced30e008d545bdde3ee2d0e11802?t=ce95b84dfc78fc708cb1cd8e66413646
To go back to all conversations, click the View All Button. (Shown above as 1.)
To Reply to the current conversations, click the Reply button. (Shown above as 2.)

Share via
Did you find this article useful?  

Related Articles

© CallHarbor