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How do I transfer a call directly to voicemail?

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If you want to send a call directly to voicemail without ringing the extensions' phone(s), you just need to put * before the extension number. For example, if you want to send a call to extension 100's voicemail then transfer the call to *100. This works for all users and even share voicemailboxes. This also works for BLF buttons on the phone or sidecar by dialing the * then pressing the user's BLF key to transfer.


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