Call Parking is the ability to place a call on hold which may be accessed from any phone on the same phone system. Think shared lines on an analog phone system. This article will cover utilization as well as creation of Call Parks.
This article will go over call routing
This article will cover how to transfer a call without talking to the receiving party.
This article goes over how to page a phone so the call starts right away without ringing.
This article will cover how to transfer a call and announce it to the receiving party first.
This article will show you how to change where a users missed calls go to
This article will cover how to send a call directly to voicemail without ringing the user's phone.
This article will outline the best numbering for features extensions on our system. Please follow this where possible. This should be used when creating any feature that requires an extension on our system.
This article outlines some of our star codes and general feature codes that you may utilize on the system.