If your 10DLC campaign was rejected due to rejection code 806: ("Unable to verify, needs compliant and accurate CTA information. Update with specific path for mobile opt-in. (806)"), follow the steps below to resolve the issue.

(Note: The exact wording of your rejection notice may vary.)

You will need to: 

1. Review your campaign description field and call to action field. (CallHarbor will send these to you upon request.) 
2. Email CallHarbor Support via your existing 10DLC ticket or at [email protected] with the following: 

• (Optional): An updated campaign description, making sure it describes exactly what you are using texting for. (The campaign description describes what you use text messaging for. It should describe who you are, who you send text messages to, the content of your text messages, and your messaging frequency. If your campaign is used for collecting donations, this must be stated in your campaign description.)
• An updated message flow / call to action field, making sure it describes exactly how you collect texting opt-in from end users.
  • Ensure your opt-in collection method(s) meets all requirements listed here: 10DLC Call To Action Requirements
• For all opt-in methods listed in your call to action field: Provide a script, link, or attachment of the opt-in collection material. (Webform link, physical form PDF attachment, verbal opt-in script, opt-in keyword marketing material, etc.)
  •  Make sure that all opt-in collection methods meet the call to action requirements and contain an SMS disclosure with the required information: 10DLC Call To Action Requirements