CallHarbor Messenger
CallHarbor Messenger is a Premium Feature. To enable, please contact CallHarbor Support . This article outlines the features that become available with CallHarbor Messenger. To learn how to use the CallHarbor Messenger portal, please click here . Features * Share SMS numbers across users * Manage Opt-Outs * C…
Send SMS - CallHarborUC
This article assumes you have the CallHarborUC app downloaded , and have an SMS number set up for your extension. If you need assistance with downloading or need an SMS number, please contact CallHarbor Support . For instructions on sending a text from the Call History tab of CallHarborUC, please refer here . 1.…
Utilizing CallHarbor Messenger
CallHarbor Messenger is a Premium Feature. To enable, please contact CallHarbor Support . Log In Number Switcher Conversations * Opt-In Status Manually Opt-Out Contact * Start a New Conversation * Conversation Filters * Archive a Conversation * Bulk Archive * Delete Conversation * Conversation Feature…
10DLC Rejection Code 806
If your 10DLC campaign was rejected due to rejection code 806: (" Unable to verify, needs compliant and accurate CTA information. Update with specific path for mobile opt-in. (806)"), follow the steps below to resolve the issue. (Note: The exact wording of your rejection notice may vary.) You will need to: *…
Send SMS from History Tab
1. Select the Information icon IOS: Android: 2. Press and hold the phone number. A single press and release will call the number, do not release until the next popup shows IOS: Android: 3: Select Se…
New 10DLC Requirement: Messaging Terms and Conditions
Mobile carriers now require all message senders to have a terms and conditions page for 10DLC approval. The terms and conditions page must include: * Brand/Company Name * Types of messages consumers can expect to receive * Message frequency disclosure (Example: Message frequency varies) * Message & data rates …
10DLC Number Pooling
In order to send text messages with your CallHarbor phone numbers, you will need to register your business for 10DLC. If you have phone numbers enabled for SMS, you should have received an email from CallHarbor support with instructions on registering for 10DLC. If you have not received an email, please open a ticket…
10DLC Campaign Registration
In order to send text messages with your CallHarbor phone numbers, you will need to register your business for 10DLC. If you have phone numbers enabled for SMS, you should have received an email from CallHarbor support with instructions on registering for 10DLC. If you have not received an email, please open a ticket…
10DLC Brand Registration
In order to send text messages with your CallHarbor phone numbers, you will need to register your business for 10DLC. If you have phone numbers enabled for SMS, you may have received an email from CallHarbor support with instructions on registering for 10DLC. If you have not received an email, please open a ticket wi…
10DLC Requirements
When you register your business for 10DLC messaging, you must also agree to the following requirements set forth by the mobile carriers. Please note, that this does not constitute legal advice, or a comprehensive list of requirements for compliant messaging campaigns. For more detailed information on running a compl…
