Send SMS - CallHarborUC
This article assumes you have the CallHarborUC app downloaded , and have an SMS number set up for your extension. If you need assistance with downloading or need an SMS number, please contact CallHarbor Support . For instructions on sending a text from the Call History tab of CallHarborUC, please refer here . 1.…
iOS: Remove App Call History from Cell Phone History
By default, all calls made and received in the CallHarborUC app will appear in your iPhone's call history. To Disable: 1. Press the Three Dots in the upper-righthand corner 2. Select Preferences 3. Select Controls 4. Disable 'Includes Callkit calls to Recents'
Send SMS from History Tab
1. Select the Information icon IOS: Android: 2. Press and hold the phone number. A single press and release will call the number, do not release until the next popup shows IOS: Android: 3: Select Se…
Blind Transferring - CallHarborUC
A blind transfer sends the caller to the new extension without any interaction between the person transferring the call and the extension receiving the transfer. Completing a Blind Transfer Via CallharborUC 1. Click on Transfer 2. This will bring up the Dial Pad *Dial to Transfer should be at the top* …
Attended Transfer - CallHarborUC
An attended transfer allows for communication between the extensions before the transfer is completed. Completing an Attended Transfer Via CallharborUC 1. Click on Atten...ansfer(Attended Transfer) 2. This will bring up the Dial Pad *Dial to Transfer should be at the top* 3. Enter the extension to tran…
Download and Install CallHarborUC
iOS Android If you are currently utilizing CallHarbor Mobile, some changes may be required to make sure that your queue calls, or general calls ring the new application. Please reach out to CallHarbor Support to ensure that your account is ready for the new application and for assistance in the transition. Bot…
