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Showing articles from transferring tag

Transferring Calls

# Blind Transfer A blind transfer sends the caller to the new extension without any interaction between the person transferring the call and the extension receiving the transfer. 1. Press the **TRANSFER** key or Transfer (Trans) during a call ![][1] 2. Do one of the following: • Enter the number or select a conta…

Star Codes / General Codes

#### Star Code – Use Case **<ext> – Intercom *<ext> – Direct to Voicemail (great for transfers) *98 – Voicemail Portal *97 – User Voicemail *** (while in call) – Park call in an available parking lot *1 - Record a call on-demand, must be on a call to use. *2 - Stop recording a call on-demand, must be on a …

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