Secure SMS is an optional setting your organization can turn on to encrypt text message content and restrict how messages are viewed and sent. When it is on, some texting features work differently.

What changes

The SMS Page inside the app is turned off. You send and receive texts from within Teams itself instead.

In the current CallHarbor app for Teams

• Reply to existing conversations, including group texts, from the matching Teams chat.
• You cannot start a new conversation or a new group text from the SMS Page.

In the legacy SMS app

• Start a new one-to-one text with the SMS Composer.
• Reply to existing group texts from the matching Teams channel.
• You cannot start a new group text.

If you are not sure whether Secure SMS is on for your organization, ask your administrator or contact CallHarbor Support.