What is Music on Hold? Music on Hold(MOH) is a collection of audio files, either music or messages, that are played to a caller while on hold. MOH can be added at different levels in the phone system: * Domain (The entire phone system) * Site * Department * User/Call Queue MOH is inherited from the level low…
This article assumes you are logged into the Manager Portal as an Office Manager, or Site Manager. If you do not know your login name or password, please click here or contact CallHarbor Support . If you need assistance with updating music on hold, please contact CallHarbor Support , including: * Your Name …