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Listening to Voicemail in Teams

If the CallHarbor app is installed in your Teams, you are told about new voicemail and can listen to it without leaving Teams.

Check your voicemail

  1. In Microsoft Teams, open the CallHarbor app and go to the Chat tab.
  2. When you have new voicemail, you get a notification in your Teams Activity feed and a card with a Listen to Voicemail button. The button shows how many new messages you have.
  3. Select Listen to Voicemail. Teams rings you with an incoming call. Answer it to be connected to your voicemail box.
  4. If asked, enter your voicemail PIN.

Good to know

  • The call you receive after selecting the button is your voicemail system calling you. It is not a new caller.
  • If you don't see voicemail notifications, the app may not be installed for you yet, or voicemail cards may be turned off for your organization. Contact CallHarbor Support.
  • Don't want these notifications? See Turning Off Voicemail Notifications in Teams.
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