To be alerted on your iPhone or iPad when a text arrives on your business number, notifications must be allowed in two places: your device's settings and the Teams app.

1. Allow notifications in iOS

1. Open Settings and find Teams.
2. Tap Notifications and turn on Allow Notifications.

2. Allow notifications in the Teams app

1. Open Teams and tap your profile picture.
2. Tap Notifications.
3. Under Notify me on mobile for, choose the level you want.
   

Still not getting alerts?

• If you limited Teams notifications to certain activities, try All Activity and test again.
• Under Block notifications, try turning off Quiet hours and When active on other devices, then test again.