This article assumes that you are already signed into theas an Office Manager or Site Manager, and the auto attendant is already created. If you are a Site Manager, the auto attendant must be assigned to your Site in order for the auto attendant to be accessible. If you do not know your login name or password, pleas…
What is an Auto Attendant? An auto attendant is an interactive menu that allows callers to make a selection to route their calls to the desired destination. Think of auto attendants as a virtual receptionist, rather than reaching a receptionist and explaining the reason for calling in order to be transferred, a reco…
An auto attendant script should contain all information and options that need to be given to callers when they call in. An auto attendant script can be written in any way that will work for your business. There is no right or wrong way when it comes to writing an auto attendant script, but we do have tips for writing…