Music on Hold (MOH) - Call Queues
This article assumes you are logged into the Manager Portal as an Office Manager, or Site Manager. If you do not know your login name or password, please click here or contact CallHarbor Support . If you need assistance with updating music on hold, please contact CallHarbor Support , including: * Your Name …
Ringback
What is Ringback? Set Ringback for a New Call Queue Edit Call Queue to use Ringback A call queue will either play music or play a ringing sound when a caller connects to the queue, depending on the setting selected when creating the call queue. By default, music on hold is selected for call queues, which means tha…
