Call Routing
What is Call Routing? How do I view the call routing? * Your Extension * Another Extension * Phone Number Helpful Articles What is Call Routing? Call routing refers to how calls flow through your system to different auto attendants, call queues, users, and voicemails. The Call Routing is held in each extension…
Routing User
What is a Routing User? Why do I have multiple Routing Users? Why can't I see the Routing User in the User list? Why does the Routing User route to User and not to Auto Attendant/to Call queue? Other Helpful Articles What is a Routing User? A Routing User is an extension in the phone system holding answering r…
