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Home > Manager Portal > Voicemail > How to Set Up and Edit Your Voicemail
How to Set Up and Edit Your Voicemail
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  1. Dial *97 from your phone or click the message button on your phone
  2. You will be prompted to record your name after you hear a tone, after you record your name press #
  3. Then you will be prompted to record a voicemail greeting, after you are done press #
  4. You are now done setting up your voicemail

Voicemail Main Menu

  1. Press 1 for new messages
  2. Press 2 for old messages
  3. Press 3 to send messages
    • Press 1 to send a message to a individual
    • Press 2 to broadcast to all
    • Press 3 to send to a group


  1. Press 4 to set call forwarding
    • Press 1 to change DO NOT DISTURB
    • Press 2 to set forwarding destination
    • Press 3 to turn forwarding ON or OFF
    • Press 4 to forward the calls from the phone you are calling from
  2. Press 5 to set your current options
    • Press 1 to change your password
    • Press 2 to record your name


  1. Press 6 to change greetings
    • Press 1 to record greetings
    • Press 2 to review greetings
    • Press 3 to select greetings
  2. Press 7 to recover deleted voicemails

For full voicemail audio navigation options please review the following article:
Navigating the Voicemail System / Checking Voicemail from your desk phone

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