First Time Accessing Voicemail

1. Dial 5001 OR *97 from your phone or click the message button on your phone
2. You will be prompted to record your name after you hear a tone; after you record your name press #
3. Then you will be prompted to record a voicemail greeting; after you are done press #
4. You are now done setting up your voicemail

Voicemail Main Menu

1. Press 1 for new messages

2. Press 2 for old messages

3. Press 3 to send messages

   • Press 1 to send a message to an individual (Each user extension is delimited by a # sign)

   • Press 2 to broadcast to all

   • Press 3 to send to a group

4. Press 4 to set call forwarding

   • Press 1 to change DO NOT DISTURB

   • Press 2 to set the forwarding destination

   • Press 3 to turn forwarding ON or OFF

   • Press 4 to forward to here. This will forward all calls to the phone you are calling from

5. Press 5 to set your current options

   • Press 1 to change your password

   • Press 2 to record your name

6. Press 6 to change greetings

   • Press 1 to record greetings

   • Press 2 to review greetings

   • Press 3 to select greetings

7. Press 7 to recover deleted voicemails

If you do not know your voicemail pin you may reset this from within the portal, or reach out to CallHarbor Support.

For instructions on the voicemail system, please review the following article:
Navigating the Voicemail System

For instructions on checking your voicemail from your desk phone or an outside number, please review the following article:

Check Your Voicemail

For instructions on checking your voicemail through the portal, please review the following article:

Check Voicemail Through the Portal