This article assumes Live Analytics is enabled for your system, and that you are logged into the Manager Portal If you would like to enable Live Analytics, please contact Sales or Support for a quote Accessing Live Analytics Navigate Live Analytics * Main Menu * Top Bar Settings Gear Share Add A Bo…
This article assumes you are logged into the Manager Portal as a Call Center Supervisor, Site Manager, or Office Manager. If you do not know your login name or password, please click here or contact CallHarbor Support . What is the Call Center? Call Queues * Active Calls * Callers Waiting Pick Up Call …