Call Center
This article assumes you are logged into the Manager Portal as a Call Center Supervisor, Site Manager, or Office Manager. If you do not know your login name or password, please click here or contact CallHarbor Support . What is the Call Center? Call Queues * Active Calls * Callers Waiting Pick Up Call …
Filter Call History
Phone System Call History * Filter by Date and Time * Filter by User * Filter by Department * Filter by Site * Filter by Caller Number * Filter by Dialed Number * Filter by Call Type Extension Call History * Filter by Date and Time * Filter by Caller Number * Filter by Dialed Number * Filter by Call Type…
Call Center Reports
This article assumes you are logged into the Manager Portal as a Call Center Supervisor, Site Manager, or Office Manager. If you do not know your login name or password, please click here or contact CallHarbor Support . Access Call Reports Settings * General Settings Service Level Agreement * Custom St…
