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Showing articles from monitoring tag

Audio Monitoring

This article assumes you are logged into the  Manager Portal  as an Office Manager. If you do not know your login name or password, please  click here  or contact  CallHarbor Support . Glossary Types of Audio Monitoring Rules Start a Monitoring Session (Listen) Whisper Barge Glossary Agent - the phone syste…

Audio Monitoring

This article assumes you are logged into the  Manager Portal  as a Site Manager. If you do not know your login name or password, please  click here  or contact  CallHarbor Support . Glossary Types of Audio Monitoring Rules Start a Monitoring Session (Listen) Whisper Barge Glossary Agent - the phone system u…

Audio Monitoring

This article assumes you are logged into the  Manager Portal  as a Call Center Supervisor. If you do not know your login name or password, please  click here  or contact  CallHarbor Support . Glossary Types of Audio Monitoring Rules Start a Monitoring Session (Listen) Whisper Barge Glossary Agent - the phon…

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