Audio Monitoring
This article assumes you are logged into the Manager Portal as a Site Manager. If you do not know your login name or password, please click here or contact CallHarbor Support . Glossary Types of Audio Monitoring Rules Start a Monitoring Session (Listen) Whisper Barge Glossary Agent - the phone system u…
Call Recordings
This article assumes you are logged into the Manager Portal as a Site Manager and that call recording has been enabled for your extension, or on-demand recording was used. If you do not know your login name or password, please click here or contact CallHarbor Support . Recording Retention Time Locate a Ca…
