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Showing articles from routing tag

Manage Phone Numbers

This article assumes you are logged into the  Manager Portal  as an Office Manager or Site Manager. If you do not know your login name or password, please  click here  or contact  CallHarbor Support . If you need assistance with updating phone numbers, please contact  CallHarbor Support , including: * Your Name …

Answering Rules

Answering rules are individual extension’s call routing, as each rule states how a call should be routed for that extension. Answering rules are time frame activated and the active time frame will determine the rule to follow. Multiple rules can fall within the same timeframe, so the answering rules follow a top-down…

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