This article assumes you have the CallHarborUC app downloaded, and have an SMS number set up for your extension. If you need assistance with downloading or need an SMS number, please contact CallHarbor Support.
For instructions on sending a text from the Call History tab of CallHarborUC, please refer here.

1. Switch to the Messages Tab
IOS:                                          Android:

2: Click the New Message icon

IOS:                                          Android:
 

3: A New Message popup window will appear
IOS:                                          Android:

4: IOS: Enter the phone number that you wish to text and press return on the keyboard to add the phone number as the recipient. If the phone number is not saved as a Contact, the phone number will be displayed in the blue recipient bubble

Android: Enter the phone number that you wish to text
IOS:                                          Android:
  

If you entered the phone number, please skip to step 8

5: IOS: To select a Contact to text, select the plus sign

Android: To select a Contact, tap the contact from the list displayed
IOS:                                          Android:

5a: IOS: Company will display extensions, shared contacts, and any contacts saved to your extensions. Address Book will display contacts from your cell phone contact list if permission is granted
Android: To switch between Company contacts (extensions, shared, added to your extension) and your cell phone's contact list, Select Web Service in the upper right-hand corner. Web Service will display Company contacts and Address Book will display cell phone contacts
IOS:                                                                         Android:

5b: Company Contact Profile Pictures
IOS and Android:

This profile picture is displayed for other extensions in your system
IOS:                                          Android:

This profile picture is displayed for shared contacts or contacts added to your extension

6: Locate the contact and click their name to select
IOS:                                            Android:

6a: If the contact has multiple numbers associated with it, you will need to select the number that you wish to text
IOS:                                            Android:

7: Once the contact is selected, you will be brought back to the New Message popup. If additional recipients are required, continue to select contacts/enter 
IOS:                                              Android:

8: Enter the message and then click the paper plane icon to send
IOS:                                              Android: