This article assumes you are trying to access the eFax Portal.

For instructions on resetting the Manager Portal, Web Softphone, and Mobile App, please click here.

For instructions on resetting the Support or Billing portal, please click here.

Login Recovery

If you do not know your username for the eFax portal, please contact CallHarbor Support, including:

• Your Name
• Your Extension for the phone system
• Your Company Name

Password Reset

1. Click Password Recovery

2. The Password Recovery window will open. Enter your username or the email address associated with your eFax user. Then press Next

If you do not know the username or email address associated with your eFax user, please contact CallHarbor Support

3. If your user was found based on the username or email address, a verification code is sent to the email address on file.

4. Repeat steps 1  - 2, entering the same information for the user or email. After pressing Next, 'Step 2. Confirm Verification Code' will appear

5. Enter the verification code, new password, and confirm new password. Then click Submit