Installing Your New Fax Bridge
Contact CallHarbor Support at 313-263-3663 before you start this process. This process should not be completed without the assistance of a CallHarbor Support Technician. We will walk you through this process step by step. Performing these steps without engaging CallHarbor Support will cause faxes to fail. We must ma…
New eFax User Guide
This article assumes you have been upgraded to our new eFaxing solution. If you are unsure if you have been upgraded, please contact CallHarbor Support , including: * Your Name * Your Company Name * Your Fax Number Accessing the Fax Portal Your Fax Number Send a Fax via the portal Send a Fax via Email View Y…
Recover Login Name or Reset Password
This article assumes you are trying to access the eFax Portal . For instructions on resetting the Manager Portal, Web Softphone, and Mobile App, please click here . For instructions on resetting the Support or Billing portal, please click here . Login Recovery Password Reset Login Recovery If you do not know…
Fax Bridge
What is a Fax Bridge? A Fax Bridge is an adapter connected to a fax-enabled printer. The fax bridge allows sending and receiving faxes with the printer. Front Back To Plug In the Fax Bridge: 1. The power adapter, which may be a Yealink power adapter, should be plugged into the PWR port and a wall outlet W…
View Your Fax Usage
1. Login to the eFax portal. If you need help using eFax, please click here . 2. Click the settings button in the dashboard or the sidebar. 3. Select the "Billing" Tab 4. Now, you'll be able to see your fax usage summary. For instructions on viewing faxes or fax history, please click here .
Issues with Faxing
If you are having any issues with faxes, please contact CallHarbor Support Please include all the following information: * Name * Company * Extension Number in the phone system * Username and Email Address associated with eFax account (if applicable) * Send and Receive using: printer, eFax portal, or email *…
