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Showing articles from tutorial tag

Advanced User Portal Guide

Overview Accessing the Portal Home * The Navigation Bar * New Voicemail Messages Window * Recent Call History Window * Active Answering Rule Window * Active Phones Window * Profile Messages * Voicemail New Saved Trash * Chat and SMS * Settings Contacts * Filter Contacts * Search Contacts * Me…

Basic User Portal Guide

Overview Accessing the Portal Home * The Navigation Bar * New Voicemail Messages Window * Recent Call History Window * Profile Messages * Voicemail New Saved Trash * Chat and SMS * Settings Contacts * Filter Contacts * Search Contacts * Message Contact * Edit Contact * Add Contact * Delete C…

Using the Web Soft Phone

This article assumes you are logged into the CallHarbor Portal . You can also log into the Web Softphone by going to:  control.callharbor.com/webphone/login 1: Select the Apps menu located in the upper right-hand corner This article is using a Call Center Agent scope, the tabs available in your portal may be d…

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