Call Recordings
This article assumes you are logged into the Manager Portal as a Call Center Agent and that call recording has been enabled for your extension, or on-demand recording was used. If you do not know your login name or password, please click here or contact CallHarbor Support . Recording Retention Time Locate…
Call Center Agent Portal Guide
Overview Accessing the Portal Call Center * The Navigation Bar * My Queues * My Graphs * Status * Login Method * My Statistics * Recent Call History Window * Profile Messages * Voicemail New Saved Trash * Chat and SMS * Settings Contacts * Filter Contacts * Search Contacts * Message Contact…
