Recycle User
This article assumes you are logged into the Manager Portal as a Call Center Supervisor, Site Manager, or Office Manager. If you do not know your login name or password, please click here or contact CallHarbor Support . What is recycling a user? Recycle a User Bulk Recycle Users What is recycling a user? R…
Recover Login Name or Reset Password
This article assumes you are trying to access the Support or Billing portal. For instructions on resetting the Manager Portal, Web Softphone, and Mobile App, please click here . For instructions on resetting the eFax portal, please click here . Support Portal Username Recovery If you do not know your usern…
Recover Login Name or Reset Password
This article assumes you are trying to access the eFax Portal . For instructions on resetting the Manager Portal, Web Softphone, and Mobile App, please click here . For instructions on resetting the Support or Billing portal, please click here . Login Recovery If you do not know your username for the eFax port…
Recover Login Name or Reset Password
The CallHarbor Portal, Mobile App, and Web Softphone all use the same login. This article assumes you are trying to access the Manager Portal , Web Softphone , or Mobile App . For instructions on resetting the eFax portal, please click here . For instructions on resetting the Support or Billing portal, pleas…
Factory Reset Polycom Phone
***Do not factory reset your phone unless instructed by a CallHarbor Support Tech*** When do I want to factory reset my phone? A factory reset will fix many small problems that happen with phones. Sometimes you will be asked to factory reset a phone by one of our support techs, but you should never do a factory res…
Factory Reset Yealink Cordless Phone
***Do not factory reset your phone unless instructed by a CallHarbor Support Tech*** Using the Handset Using the Base The cordless handset sits in the charging cradle. The cordless base is what the handset connects to to make and receive calls. The cordless base is usually located within a network closet, but ma…
