Log In and Out of Queues
Agent Status * Types * Status Online Single Call Offline End Shift Lunch Break Meeting Other Portal * Your Extension Status All Queues * Another Extension Status All Queues Specific Queue Web Softphone * Status * All Queues * Specific Queue Agent Status Agent Status is a use…
Recover Login Name or Reset Password
This article assumes you are trying to access the Support or Billing portal. For instructions on resetting the Manager Portal, Web Softphone, and Mobile App, please click here . For instructions on resetting the eFax portal, please click here . Support Portal * Username Recovery * Password Reset Billing P…
Recover Login Name or Reset Password
This article assumes you are trying to access the eFax Portal . For instructions on resetting the Manager Portal, Web Softphone, and Mobile App, please click here . For instructions on resetting the Support or Billing portal, please click here . Login Recovery Password Reset Login Recovery If you do not know…
Log In and Out of Queues
Agent Status * Types * Status Online Single Call Offline End Shift Lunch Break Meeting Other Web Softphone * Status * All Queues * Specific Queue Portal * Your Extension Status All Queues * Another Extension Status All Queues Specific Queue Agent Status Agent Status is a use…
Portal Links
Logins Manager Portal eFax Portal Billing Portal Support Portal Web SoftPhone CallHarborUC Logins The Manager Portal, Web SoftPhone, and CallHarborUC (Mobile App) all use the same login. If you do not know your login or password, please click here . The eFax Portal, Billing Portal, and Support Portal will…
Single Sign On
Single Sign On is disabled by default, please contact CallHarbor Support to enable, including: * Your Name * Your Company Name * The user(s) to turn on single sign on for * If Google SSO will be used, please specifiy to include Google. * If enabling for the entire system, the request must come from an Office …
Send Welcome Email
This article assumes you are logged into the Manager Portal as a Call Center Supervisor, Site Manager, or Office Manager. If you do not know your login name or password, please click here or contact CallHarbor Support . What is a Welcome Email Send Welcome Email - Single User (Bulk) Send Welcome Email - Mult…
Log In and Out of CallHarborUC
Log In Log Out * Android * iOS Log In Please utilize the same login for the Manager Portal to log into the app. The format is extension@domain, for example: 100@callharbor (there is no ".com" at the end of most usernames) If you are unsure of your login please reset your login or contact CallHarbor Su…
Recover Login Name or Reset Password
The CallHarbor Portal, Mobile App, and Web Softphone all use the same login. This article assumes you are trying to access the Manager Portal , Web Softphone , or Mobile App . For instructions on resetting the eFax portal, please click here . For instructions on resetting the Support or Billing portal, pleas…
