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Showing articles from user status tag

Log In and Out of Queues

Agent Status * Types * Status Online Single Call Offline End Shift Lunch Break Meeting Other Portal * Your Extension Status All Queues * Another Extension Status All Queues Specific Queue Web Softphone * Status * All Queues * Specific Queue Agent Status Agent Status is a use…

Log In and Out of Queues

Agent Status * Types * Status Online Single Call Offline End Shift Lunch Break Meeting Other Web Softphone * Status * All Queues * Specific Queue Portal * Your Extension Status All Queues * Another Extension Status All Queues Specific Queue Agent Status Agent Status is a use…

Change Status in Portal

This article assumes you are logged into the  Manager Portal  as a Call Center Agent or Supervisor. If you do not know your login name or password, please  click here  or contact  CallHarbor Support . Contact  CallHarbor Support  if you do not have the Call Center tab in the Portal and you need the ability to updat…

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