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How to Disable Android Battery Optimization
### **Samsung** Depending on the phone model, go to the smartphone's settings and follow these steps: 1. Tap on "Applications" or "Apps" 2. Tap on the three-dot menu (top right corner) 3. Tap on "Special Access" 4. Tap on "Optimize Battery usage" **OR** 1. Tap on "Device maintenance" 2. Tap on "Battery…
Submit a Log File
# ANDROID First, please click on the hamburger button at the bottom right of the app, highlighted in red. ![][1] Next, please click 'About', highlighted in red below. ![][2] Select 'Submit Log File' ![][3] Enter a description of the issue ![][4] Click 'Send' ![][5] Then, you will be prompted with a screen s…
