Completing an Attended Transfer Via CallharborUC

1) Click on attended transfer(Attended Transfer)

2) This will bring up the Dial Pad *Dial to Transfer should be noted at the top*

3) Enter the extension that you will be transferring to and Press the Call Button.

4) This will ring the extension entered. *If unanswered, press End Call and you will be returned to the call that was being transfered, you will need to remove the caller from the hold.*

5) If answered, you will be connected to the extension dialed, you will need to click transfer to complete the transfer.

7) After completing the transfer, you will be brought back to the dial pad.