Create a Call Queue
This article assumes you are logged into the Manager Portal as an Office Manager, or Site Manager. If you do not know your login name or password, please click here or contact CallHarbor Support . 1. Select the Call Queues tab 2. Click Add Call Queue 3. The Add a Call Queue popup window is opened 4. Enter…
Call Queues
What is a Call Queue? What are the types of Call Queues? * Round Robin * Tiered Round-Robin * Ring All * Linear Hunt * Linear Cascade * Call Park What is a Call Queue? A call queue places callers on hold while waiting for their call to be answered by an available agent. Agents are the extensions added to th…
