Voicemail Greetings and Recorded Name
Access Greetings and Recorded Name * Your Extension * Another Extension Greetings * Select Greeting * Play Selected Greeting * Download Selected Greeting * Manage Greetings Add Greeting Text-To-Speech Upload Record Download Greeting Edit Greeting Delete Greeting Recorded Name * Play Re…
Send Missed Calls to a Different Voicemail Box
Your Extension Another Extension Your Extension This section of the article assumes you are logged into the Manager Portal as an Advanced User or higher. If you need assistance with setting the forward or if you do not have an Answering Rules tab, please contact CallHarbor Support . If you do not know your log…
Change Voicemail Pin
From The Phone Through The Portal - Your Extension Through The Portal - Another Extension From The Phone 1. Click the Voicemail (envelope button) or dial 5001 2. Enter your voicemail pin 3. Press 5 to set current options 4. Press 1 to change password 5. Enter the new pin followed by # 6. Confirm the pin by r…
Check Voicemails through Portal
Your Extension Another Extension Your Extension This article assumes you are logged into the Manager Portal . If you do not know your login name or password, please click here or contact CallHarbor Support . 1. Select the Messages icon. If you are a Call Center Supervisor or higher, you may need to switch t…
Check Your Voicemail
Checking Your Voicemail To check your Voicemail from your phone, you must not have a call on the line when attempting to check your voicemail * Dial 5001 or press the message button on your phone * Enter your voicemail password * Select the option to listen to new or saved voicemail Checking Another User's V…
Navigating the Voicemail System
To access voicemail you will dial 5001 on your phone, or press the messages (usually an envelope) key. You will then be prompted to enter your voicemail pin. Once inside your voicemail box, you will be presented with different options. The flow chart is a complete overview of the Voicemail System. Below are instructi…
