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Showing articles from voicemail tag

Star Codes / General Codes

#### Star Code – Use Case **<ext> – Intercom *<ext> – Direct to Voicemail (great for transfers) *98 – Voicemail Portal *97 – User Voicemail *** (while in call) – Park call in an available parking lot *1 - Record a call on-demand, must be on a call to use. *2 - Stop recording a call on-demand, must be on a …

How Do I Send Missed Calls to a Different Voicemail Box?

To forward a user's missed calls you will want to click on the users icon (1) in the main menu and then select the user you want to have forwarded. (2) You can also search for the user by name or extension in the search box. (3) ![][1] This will open to the user profile and you will want to click on the answering ru…

How do I transfer a call directly to voicemail?

Operation - Transfer a call directly to voicemail 1. Press the TRANSFER key or Transfer (Trans) during a call. ![][1] 2. Press the Star Key, then enter the extension number of the voicemail you want to transfer the call to. 3. Press B Transfer (B Trans) or the TRANSFER key to complete the transfer. ![][2] Note: …

Check Your Voicemail

## Checking Your Voicemail To check your Voicemail from your phone, you must not have a call on the line when attempting to check your voicemail 1. Dial **5001** or press the message button on your phone 2. Enter your voicemail password 3. Select the option to listen to new or saved voicemail ## Checking Anot…

Navigating the Voicemail System

To access voicemail you will dial 5001 on your phone, or press the messages key. You will then be prompted to enter your voicemail pin. Once inside your voicemail box, you will be presented with different options. The flow chart is a complete overview of the Voicemail System. Below are instructions on how to navigate …

Set Up Your Voicemail

* * * ## **First Time Accessing Voicemail** 1. Dial 5001 OR *97 from your phone or click the message button on your phone 2. You will be prompted to record your name after you hear a tone; after you record your name press # 3. Then you will be prompted to record a voicemail greeting; after you are done press #…

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